Our Health Ecosystem Leadership Model© (HELM™)
As a firm dedicated to leadership development within and across the various sectors of the health industry, we are pleased to share our Health Ecosystem Leadership Model© (HELM™), research insights, and thought leadership from experts across the ecosystem.
HELM™ offers a framework for how leaders can generate cross-sector solutions to the healthcare industry’s most pressing needs, and is geared around the following capabilities:
- Envisioning the Future. First and foremost, leaders must have a clear vision of the direction their organization is heading and what it hopes to achieve. Then, they can begin to generate ideas about how collaborating with organizations from other sectors can contribute to achieving that vision. Thinking with an ecosystem view allows leaders to generate solutions they may not have otherwise considered.
- Align Stakeholders. As organizations bring stakeholders from other sectors into the conversation, leaders must allow these stakeholders to build on their original vision and incorporate their inputs and interests to develop a shared solution. This way, the stakeholders will feel a sense of ownership regarding the solution. Throughout the conversation, it is important to develop a relationship built on trust, respect, and open dialogue, without which there would be much tension and resistance to moving forward.
- Manage Boundaries and Obstacles. Along the way toward developing collaborative solutions, the partnership will likely be faced with some bumps along the road. To overcome these obstacles, it’s important that leaders focus on opportunity, and remind themselves as to why the partnership was developed in the first place. This may lead to difficult conversations, but in having these conversations the stakeholders can resolve points of tension, clarify roles, and re-align on ways the respective organizations can interface effectively.
- Act and Learn. Of course, leaders must take steps toward advancing the shared vision that was created at the onset of the collaboration, which may require acting under uncertain conditions. It is critical to be open to giving and receiving feedback in the interest of evolving that vision to the benefit of all parties.
Our Health Ecosystem Focus
The complexity of leading within the health industry continues to grow. Developing strategies to enhance the customer experience, reduce the total cost of care, optimize value-based payment models, enhance coverage and access, and improve population health for all groups are widely recognized needs. These complex challenges require innovative solutions that span many sectors of the health ecosystem. Effective and unique collaborations across sectors will be the key to success. These collaborations will bring together groups that are diverse in mission, vision, values, purpose, perspectives, culture, and expertise.
Leadership is essential to progress in designing and delivering solutions within, between, and among each health sector. Our talent development solutions are designed to build leaders capacity to execute strategy inside their organizations, within their sector, and across sectors. TLD Group delivers impactful leadership development solutions to healthcare organizations of all types including providers (academic medical centers, integrated delivery systems, regional and community hospitals, and large group practices), payers (insurance companies and managed care organizations), pharmaceutical companies (pharmaceutical, biotech, and medical device organizations), and policy makers. Our cadre of experienced academicians, executive and physician coaches, and organizational development consultants have multi-year experience working within and across the health ecosystem.
Healthcare delivery today requires a fundamentally different approach – and a new breed of clinical executives and healthcare leaders that can rally around the new requirements resulting from the movement towards value-based care delivery. Given the changes in the healthcare landscape and the challenges that lie ahead, there is a great sense of urgency to identify and develop clinical leaders and healthcare executives who can effectively position their organizations for success. We have worked with our provider clients on ground-breaking leadership programs intended to prepare physicians, nurses, executives, and academicians to be leaders and change agents in their organizations.
New expectations for scientific productivity coupled with challenging payer and patient demands requires leadership at all levels. Leaders are being called upon to demonstrate innovation, collaboration, engagement of key stakeholders and colleagues, and strong business acumen to continually assess risk and reward. We work with our pharmaceutical clients on solutions to enhance the performance of executives and medical/scientific leaders in this changing environment.
Health insurers are being called upon to collaborate with providers, drug companies, the communities they serve, and employers to design innovative payment models in this era of value-based contracting. Health insurance leaders will need to demonstrate creativity, innovation, and agility to enable their organizations to transform and adapt to the shift to value. We work with our payer clients to enable their leaders to build their leadership capacity for building collaborative solutions to enhance performance in this changing environment.
Leaders responsible for setting and governing healthcare policy face unique challenges in leadership as they must balance regulation with quality, cost, safety, and consumerism. Professional organizations and associations in healthcare are critical for generating the energy, flow of ideas, and proactive work needed to impact policy and advocate for the needs of the populations it serves. We work with policy makers and associations to design leadership development programs customized to meet members’ needs.