The Leadership Development Group is a global talent development consulting firm for leaders, teams, and organizations across the health ecosystem. Our solutions are designed to engage and empower leaders to take on challenges and position their organizations for success.
We are a firm committed to developing leaders to execute organizational strategy. We partner with clients across the healthcare spectrum on the design and implementation of innovative leadership development programs.
Our global team is comprised of management psychologists, certified physician and executive coaches, academics, and tenured consultants who partner closely with senior executives to accelerate individual, team and business performance. Our coaches and consultants have expertise working with organizations across every major sector of the health industry across diverse business challenges.
We pride ourselves on the fact that we identify issues and challenges that others do not. We are committed to our clients’ success. Our expertise and independence gives us the courage to recommend what is right and what will work versus just saying ‘yes.’
President & CEO
President & CEO
With a background combining her executive experiences in the health industry, two decades of coaching and consulting, and innovative research on executive and physician leadership effectiveness, Tracy founded The Leadership Development (TLD) Group, Inc., and serves as its CEO. TLD Group works with leaders to align talent in order to execute strategy and improve performance through educational workshops, tailored on-site leadership development programs, and personalized, individual coaching for physician and health industry leaders.
Tracy has been recognized as an expert on leadership across the health ecosystem. She speaks on ecosystem leadership, physician leadership, succession planning, and talent development. Before founding TLD Group, Tracy led the organizational effectiveness and healthcare practice at a leading boutique executive coaching firm and was a senior consultant with Hay Group, one of the world’s most respected leadership and talent development organizations.
Tracy earned her PhD in public health policy and management from New York University, her MPH from the University of Medicine and Dentistry of New Jersey, and her BA from the University of Rochester. She serves on the board of the Physician Coaching Institute, and she is a Fellow of the American College of Healthcare Executives (FACHE) and of the Harvard McLean Hospital Institute of Coaching. She belongs to the Healthcare Businesswomen’s Association and the American College of Physician Executives.
Tracy is passionate about making a positive impact. She loves spending time with her husband, daughters, extended family & friends, traveling to exotic places, and caring for TLD Group’s four-legged mascot — their adorable dog named Doobie.
VP of Client Solutions
VP of Client Solutions
Tara is Vice President of Client Solutions at The Leadership Development Group. Her responsibilities include client relationship and project management, coordination of coaching and consulting engagements, facilitation of TLD Group’s Applied Physician Leadership Academy (APLA) programs, and support of sales and marketing efforts. Tara is a cross-functional professional with twenty years of progressive experience in organizational development, human resources, executive coaching, counseling psychology, and clinical research. Prior to joining The Leadership Development Group, Tara was an Organizational Development Consultant in Human Resources at Lahey Health, an integrated healthcare system of 15,000 employees comprised of a large academic medical center, community hospitals, behavioral health, continuing care services and community group practice networks in the greater Boston area. Tara previously worked in community mental health and private practice as a psychologist and executive coach and, early in her career, as a research coordinator at Bellevue Hospital and New York University Medical Center in New York City. Tara earned her PhD in counseling psychology from Boston College, her MA in clinical psychology from Connecticut College, and her BA in psychology from Hofstra University. She holds a Graduate Certificate in Executive Coaching (GCEC) from William James College (formerly the Massachusetts School of Professional Psychology) and is certified in a variety of psychometric assessments including DISC and Hogan and developmental curricula including Leading Organizational Transitions and Inside Out Coaching.
Tara lives in Andover, MA where she enjoys step class, singing with the Soul Sisters, and her husband’s cooking.
VP of Marketing & Public Relations
VP of Marketing & Public Relations
Amy Riemer serves as Director of Marketing and Public Relations for The Leadership Development Group. Amy draws on more than 28 years of experience in developing branding and marketing campaigns for corporations and non-profit organizations. Amy works with the leadership team on communication and branding efforts for TLD Group by overseeing all marketing, public relations and social media campaigns. Amy was previously with Reed Exhibitions, Edelman Public Relations and PAN Communications serving a client base which included consumer products, healthcare companies, trade shows, non-profit organizations and small businesses. Amy is a graduate of Rowan University with a B.A. in Communications.
In addition to traveling extensively for both work and fun, Amy is on the Executive Board of Temple Emanuel in Andover, MA, where she lives with her husband. She is very active in her community, but her greatest pleasure is when her three twenty-something aged sons visit for long weekends.
Director of Coaching & Operations
Director of Coaching & Operations
Lisa Clarke serves as the Director of Coaching and Operations for The Leadership Development Group. She brings more than 20 years of administrative support experience to the company. Lisa works with our leadership team and coaching partners managing client engagements. She oversees client support and coaching services, from commencement of coaching engagements through their conclusion. Prior to joining TLD Group, Lisa provided administrative and marketing support to several industry groups including executive search, marketing and advertising agencies, and direct media companies. Lisa graduated from the State University of New York at Oswego with a B.A. in Political Science.
Lisa left her heart in Venice, Barcelona and Paris but lives in New York City where she enjoys critiquing bad movies, listening to political podcasts, and tiramisu.
Director of Client Solutions
Director of Client Solutions
Jess Molson is the Director of Client Solutions for The Leadership Development Group. Her responsibilities include supporting client relationships, project management, and developing and tracking metrics for client success. Prior to her role Jess served as the Director of Talent Management for Beacon Communities LLC, a private real estate firm known for their work transforming neighborhoods through access to high-quality affordable housing, where she gained valuable experience coaching and consulting to organizational leaders on topics such as leadership development, talent retention, change management, and workplace culture. Jess earned her M.A. in Organizational Psychology from William James College, and her B.A. in Philosophy and Property Management from Virginia Tech.
Jess splits her time between Boston, MA and Forest Hills, New York. In her spare time she enjoys cheering on the Virginia Tech Hokies, experimenting with various exercise classes, and spending time with her two younger sisters.
Chair of the Advisory Board
Chair of the Advisory Board
Talent Strategy Advisor and Executive Coach, formerly Vice President of National Learning and Development, Kaiser Permanente
Bob Sachs works with organizations to enhance and integrate critical leadership talent strategies and systems, on learning strategy and governance and he provides coaching to executives. He was Vice President of National Learning and Development at Kaiser Permanente until December 2015. His responsibilities at KP included succession management, leadership development and supporting the overall learning agenda of the organization. At Kaiser Permanente (KP) Bob designed and consulted with executives on executive development, leadership development, high potential identification and development and he developed and supported the succession management processes for the organization. He also led the team that provided learning services, including the enterprise learning management system, and designed learning solutions for KP’s enterprise National Functions. Prior to joining Kaiser, Dr. Sachs was Vice President and Managing Director of the Hay Group. Over his 16 years with Hay, his consulting focused on helping organizations enhance organizational performance through the design and implementation of systems and processes to ensure they have the right people, performing the right work motivated to produce superior results.
Advisory Board Member
Advisory Board Member
Executive Vice President of Commercial Business at Remedy Partners, Inc.
Poonam Alaigh has been successful in both the public and private sectors of healthcare. Prior to joining Remedy Partners, Poonam was the Acting Under Secretary for Health at the Department of Veterans Affairs where she directed a healthcare system with an annual budget of approximately $61 billion, overseeing the delivery of care to more than 9 million enrolled veterans. Poonam was the Commissioner of the Department of Health and Senior Services of New Jersey, where she oversaw the department that was responsible for the healthcare policy, public health, senior care and quality of all the healthcare institutions in the state. She also served as the co-founder of one of the largest ACOs in the country, the Atlantic Accountable Care Organization, and CEO and President of Alaigh Care Associates, LLC, a national healthcare consulting company. She has held executive leadership positions at Horizon Blue Cross Blue Shield of New Jersey and GlaxoSmithKline. Poonam is a board certified internist with a specialty in vascular diseases having received her MD and her Masters in Health Care Policy and Management at the State University of New York at Stony Brook, NY. She is a certified Black Belt in Six Sigma business management strategy. She is a recognized national healthcare leader and has authored a number of articles and publications.
Advisory Board Member
Advisory Board Member
Lecturer, Thomas Jefferson University College of Population Health
Dr. Kent Bottles’ work over the last 35 years has focused on developing strategies and tactics to successfully engage physicians in quality, leadership, payment reform, and change management. He has extensive expertise in federal, state, and local healthcare delivery system reform, and he has successfully designed, marketed, and delivered physician leadership academy training to over 400 physicians.
Dr. Bottles has held a number of physician executive positions, including Tenured Professor at the University of Iowa and Michigan State University College of Human Medicine, Assistant Dean for Grand Rapids at MSU, Chief Medical Officer of the Iowa Health Science, President and CEO of the Institute for Clinical Systems Improvement in Minneapolis, President and CEO of the Grand Rapids Medical Education and Research Center in Michigan, Chief Knowledge Officer and President of the Genomics Repository for a bio-tech startup, and Chief Medical Officer for a medical communications startup.
He also teaches health care policy and payment reform to graduate students pursuing their Master of Science in Health Policy, Applied Health Economics and Outcomes Research, Public Health, and Healthcare Quality and Safety at The Thomas Jefferson School of Population Health in Philadelphia. Dr. Bottles also delivers 50 keynotes a year on topics ranging from: Digital Medicine, The Science of Positive Psychology, Social Media, Change Management, Leadership for Chaotic Times, Big Data vs. Tiny Data, The Doctor/Patient Relationship for the 21st Century, and Activation and Engagement of the e-Patient.
Advisory Board Member
Advisory Board Member
Senior Vice President of Human Resources - Retail and Enterprise Modernization CVS Health
Ron Phillips is a unique specialist in the art of strategy, collaboration, and interpersonal skills. All three of these are intertwined in everything he delivers and achieves. Ron's innovative approach, influence, and emotional intelligence have driven him to successfully deliver human resources, change management, process improvement, and business results the last 25 years of his progressive career. Ron has led multiple organizations through the daunting task of the (successful) reorganization process. His leadership positioned these companies as "employers of choice" through people first strategies. Prior to joining CVS Health, Ron served as Chief People Officer, Carnival Cruise Line, Chief Human Resources Officer, New York Presbyterian Hospital, Senior VP of Human Resources for Comcast, during which he was responsible for the coordination of strategies and tactics across markets, oversight of initiatives and operations in the field, planning, budgeting and measurement of business results. Ron served on several boards, including Steppingstone Scholars Inc., Multicultural Affairs Congress (MAC), African American History Museum of Philadelphia, National Association of African Americans in Human Resources, National Association of Multi-Ethnicity in Communications, and Make-A-Wish Foundation. Ron is a graduate of Virginia State University, where he received his B.A. in Sociology and Administration of Justice. He later pursued and completed the requirements for a Juris Doctorate (J.D.) at the University of Richmond School of Law.
Advisory Board Member
Advisory Board Member
Senior Vice President of Ochsner Health System and President of Ochsner Health Network in Louisiana
David Carmouche is a recognized visionary leader in the arenas of healthcare delivery, population health, and payer systems with a keen focus on both patient care and outcome metrics. Dr. Carmouche has demonstrated talent for strategic partnerships with C-suite leaders and Boards. Dr. Carmouche has demonstrated success in achieving operational results through cross-functional teams in complex environments and as a trusted leader of diverse groups with competing business interests through collaborative initiatives. Dr. Carmouche serves as Senior Vice-President and President of Ochsner Health Network. In that role, he is responsible for executive oversight and management for the rapidly growing, statewide network. Dr. Carmouche is also the Executive Director of Ochsner Accountable Care Network, a regional accountable care organization (ACO), comprised of an extensive network of providers, hospitals and health centers coordinating the healthcare of approximately 35,000 of Louisiana’s Medicare fee-for-service beneficiaries. Dr. Carmouche joined Ochsner with 19 years of progressive healthcare leadership experience in medicine and operations. Prior to joining Ochsner in August 2015, he served as the Executive Vice- President of External Operations and Chief Medical Officer at Blue Cross Blue Shield of Louisiana in Baton Rouge where he designed and deployed a physician-friendly, comprehensive primary care population health program and several commercial ACO contracts
Advisory Board Member
Advisory Board Member
CEO of the Ripple Foundation
Founder and Chair of ReThink Health
Laura Landy is President and CEO of the Rippel Foundation and the Founder and Chair of ReThink Health, the Foundation’s flagship initiative. ReThink Health focuses on strategically investing resources to seed innovation, catalyze action, and create model processes that will lead to improvements in population health across the United States. Laura has nearly four decades of experience addressing changing dynamics in health, higher education, finance, social services and culture. Her professional career includes executive roles with Pfizer, the State of New Jersey, AT&T and various urban health systems. Laura has served in leadership roles in many academic institutions including the Institute for Nonprofit Entrepreneurship at NYU’s Stern School of Business, and adjunct faculty positions at Columbia University, Carnegie Mellon, the New School and Fairleigh Dickinson. She currently serves on the Dartmouth-Hitchcock Health Board of Trustees. Laura received her undergraduate degree from Washington University in St. Louis. She received her MBA from New York University, and is a Fellow of the New York Academy of Medicine.
Advisory Board Member
Advisory Board Member
President, Mauser, Inc.
Glenn Frommer is a business leader who has consistently transformed complex businesses to deliver increased enterprise value throughout a broad functional and international career in diverse specialty, industrial-products markets. Glenn is skilled in leading teams to improve margins and cash flow by focusing on accretive and complementary M&A, a strong drive for results, value selling, structured product innovation, and business restructuring. As the CEO & President of Mauser Group’s North American business and a Management Board member for Mauser Global, Glenn is responsible to grow enterprise value through acquisitions, margin improvement programs, operational excellence, and effective cash management. Glenn spent his career in the US and Europe with several large multi-national companies including Unilever, ICI, Celanese, and Ernst & Young, where he applied a combination of his technology background and financial experience in business management and financial leadership roles. He has spent his career focused on strategy and leadership development as the core elements of leading market-driven and technology-based businesses.
Advisory Board Member
Advisory Board Member
Senior Director of Health Care Quality Strategy in the Strategic Customer Group, Janssen Pharmaceuticals
Ira Klein is the Senior Director of Health Care Quality Strategy in the Strategic Customer Group of Janssen Pharmaceuticals. As a 15-year health care industry veteran, his role is to advance Janssen’s ability to deliver industry-leading value-based solutions to the marketplace through engaging with and supporting providers in their efforts to improve quality reporting and performance. This will be grounded in Triple Aim solutions to Janssen’s advanced customers, and facilitated by a personal record of having worked on a variety of national quality and policy committees in D.C., and with many medical specialty societies and patient advocacy groups. Previously, Ira was employed by Aetna, where he held a variety of roles during his near 10-year tenure. Most recently, he was National Medical Director for Clinical Thought Leadership in the Office of the Chief Medical Officer, building value-based programs in oncology. He led quality and policy interactions with individual providers, vendors, ACO’s, pharmaceutical companies and other health systems, developing nationwide programs. In addition to oncology, he worked across multiple therapeutic areas including endocrinology and immunology. As Chief of Staff to the CMO at Aetna, he led policy and economic evaluation of the oncology medical cost category, which led to the establishment of the Oncology Solutions Group at Aetna, focusing on developing value-based programs.
Advisory Board Member
Advisory Board Member
Division SVP and Chief Nursing Officer at CHI St. Luke’s Health Texas Division
Lorie Shoemaker joined CHI St. Luke’s Health as the Senior Vice President and Chief Nursing Officer for the Texas Division in September, 2015. Dr. Shoemaker’s responsibilities include oversight for the quality of nursing care and nursing practice across the acute and post-acute care continuum. Prior to joining CHI St. Luke’s Health, Dr. Shoemaker served in a variety of leadership roles over a 29 year career at Palomar Health in San Diego, California, including the System Chief Nurse Executive from 2004 -2014. In this role, Dr. Shoemaker provided oversight for nursing care across the system that included three acute care hospitals, two skilled nursing facilities, as well as ambulatory and home health agencies. Under Dr. Shoemaker’s leadership, the entire health system received Magnet® recognition in 2009, making Palomar Health the first public health system in California to achieve this honor. Most recently, Dr. Shoemaker served as the President of Palomar Medical Center, the new, state-of-the art facility that she helped design and operationalize in 2012.
Advisory Board Member
Advisory Board Member
Chief Human Resources Officer, Tower Health
Russ Showers is an experienced healthcare human resources leader known for his ability to collaborate with others, bring innovative strategies to the organizations he serves, and elevate performance and drive organizational transformation. He is a trusted coach and advisor to executive leadership. Currently, Russ serves as CHRO for Tower Health and is responsible for all facets of human resources operations, total rewards, talent acquisition, leadership development, talent management, organization change, performance management, and labor & employee relations for more than 11,000 team members. Tower Health is a regional integrated healthcare provider/payer system that offers healthcare and wellness services to a population of 2.5 million people in their six hospitals and other entities. Prior to joining Tower’s flagship hospital Reading Health in 2013, Russ served as VPHR for Valley Health System where he was responsible for strategic and operational leadership of all areas of human resources and organization development. Russ has also held HR leadership roles with the Children’s Hospital of Philadelphia and Geisinger Health System.
Advisory Board Member
Advisory Board Member
Director at Team Diagnostics, LLC
Director at ReThink Health
Ruth Wageman is one of the foremost scholars and practitioners studying and working with leadership teams. Understanding the conditions that influence superb team performance has been the core of Ruth’s research, teaching and consulting for the last thirty years. Ruth’s work places particular emphasis on modern challenges to organizations and society. She studies and develops the capacities that are needed to solve complex problems and to lead systems change. She builds collaborative leadership capacity within and across organizations, especially with multi-stakeholder leadership groups working to transform regional health. Ruth has been a professor at Columbia, Dartmouth, and Harvard, where she has led many original research programs about the design and leadership of teams. Based on her scholarly work, Ruth designed the Team Diagnostic Survey with Richard Hackman and Erin Lehman, a powerful, well-validated assessment that characterizes team effectiveness and how well the Six Conditions that drive effectiveness are established for that team; she leads accreditation workshops and supervises coaches in the use of the instrument in their practice.
Advisory Board Member
Advisory Board Member
System Vice President of Learning and Organization Development for CommonSpirit Health
Sandra “Sandi” Murray is currently the System Vice President of Learning and Organization Development for CommonSpirit Health, the recent merger of Catholic Health Initiatives and Dignity Health supporting 150,000 employees and over 150 hospitals as one of the largest faith based health care systems in the nation.
In her current role, she is responsible for overseeing strategic talent management programs and activities, including assessment, performance, training and development, leader coaching and engagement activities supporting the CommonSpirit organization.
Sandi has more than 15 years of experience as a valued partner in driving initiatives and programs to support a thriving workforce that enables the business to reach its goals. Over the years, she has led many successful system wide programs including the implementation of the first CommonSpirit Health new employee orientation program and launch of virtual leadership development programs, performance management implementations (SuccessFactors/Workday); the design and implementation of online recognition programs and supported multiple learning management systems. As an Executive Coach she fosters the development of leaders across the organization to support their growth as a leader and individual.
Previously, Sandi worked at Futurestep Korn/Ferry International, a global executive leadership and recruitment consulting firm, where she served as a Client Solutions Leader and consulted organizations in the creation of highly effective teams, employee and leader development programs, and process effectiveness with a focus on recruiting, developing, and retaining employees.