IMPACT! Newsletter: October 2018

Footer Background_v2 copy

We are pleased to introduce our quarterly e-Newsletter – IMPACT! The name reflects our company’s values and intent of sharing the latest trends and topics impacting the health ecosystem.

For more information on how we partner with our clients to develop leaders to execute strategy, visit our Coaching Solutions page. Please send any comments and feedback to

From Competition to Collaboration: How Leaders Cultivate Partnerships to Drive Value and Transform Health explains how healthcare leaders can navigate the difficult issues that arise when multiple organizations from different sectors and with different operating models, objectives, and cultures work together toward a shared purpose. By using this book’s health ecosystem leadership model (HELM™ ), leaders can shift their mind-set toward a broader purpose, focusing not just on healthcare but on health and promoting wellness.

Click here to read more about the book, authors, testimonials, and contributors.



Join us to learn from the best and brightest health ecosystem leaders who share practical examples of how they have successfully built partnerships and collaborations with diverse stakeholders that lead to positive outcomes for their organizations, their patients, and the communities they serve. The behaviors and competencies these leaders demonstrate form the basis of our Health Ecosystem Leadership Model (HELM™), a framework for how leaders generate cross-sector solutions to the healthcare industry’s most pressing needs by envisioning a new future, aligning diverse stakeholders, managing boundaries and obstacles, and continuously acting and learning.

They will discuss how the various sectors of the health industry – such as hospitals and health systems, pharmaceutical companies, payers, policymakers, local government, community organizations – can operate interdependently to deliver on critical imperatives, like affordability, access, and outcomes.

Listen and subscribe to the podcast here

TLD Group welcomes the following new clients:

  • Albany Medical Center founded in 1982 includes Albany Medical Center Hospital and Albany Medical College in Albany, New York. With over 450 board-certified physicians, Albany Medical Center provides patients with a wide range of specialized services.
  • Yale New Haven Health System was founded in 1996 and is Connecticut’s largest healthcare system. Yale New Haven Health System includes 2,409 beds, hospitals, physicians, and related health services throughout Connecticut and into New York and Rhode Island.
  • The Massachusetts Health & Hospital Association was founded in 1936 to serve as the unified voice for Massachusetts hospitals on Beacon Hill and Capitol Hill. Members include 70 licensed member hospitals, interested individuals, and other healthcare stakeholders.
  • LUGPA Integrated Practices Comprehensive Care, is part of Large Urology Group Practice Association (LUGPA) promoting the interests of large Urology practices. The association came together to benchmark operations, promote quality clinical outcomes, develop new opportunities and improve advocacy in the legislative and regulatory arenas.

Oct. 23, 2018

Please be sure to join us for our next webinar in our series focused on our Health Ecosystem Leadership Model© (HELM™). HELM is a leadership framework designed for health industry executives who are charged with developing collaborative partnerships and solutions to positively impact their organization’s bottom line and improve health outcomes. Our upcoming webinar is on Aligning Stakeholders, presented by Dr. Ruth Wageman, Director of Team Diagnostics, LLC, Director of ReThink Health Stewardship, and Visiting Scholar at Harvard University on October 23rd from 12-1:30pm. Click here to register for the webinar.

Oct. 24-25, 2018

TLD Group President & CEO Tracy Duberman, Ph.D., Axovant CEO, Pavan Cheruvu, and Wall Street Journal Healthcare Reporter, Jon Rockoff will be faculty for a panel on  “Leading Across the Healthcare Ecosystem,” at the Medidata NEXT Executive Innovation Leadership Forum on October 24, 2018 at Spring Studios in NYC.   The forum is an immersive experience that unites 3000 professionals in Life Sciences across seven global events. At NEXT, you’ll have the opportunity to connect with, learn from and be inspired by an array of industry thought leaders and so much more. Click Medidata NEXT to view the detailed agenda and registration page.  

Nov. 7-8. 2018

TLD Group President & CEO Tracy Duberman, Ph.D., and TLD Group Advisory Board Chair Bob Sachs, Ph.D., are pleased to be presenting a workshop at the Vanguard Forum for Healthcare Leaders entitled, “How to Build Winning Teams for the Converging Healthcare Ecosystem: Developing proven capabilities for cross-functional collaboration and leadership”. The forum will be held on November 7-8, 2018, in New York and will bring together leading executives from across the healthcare ecosystem with current and former CEOs and advisors, for intimate dialogue on real-world issues and challenges at the highest levels of leadership. This one and a half day, invitation-only leadership development program is designed for rising senior high potentials and newly minted top executives. Click here to view the agenda for the forum and request an invitation to the forum.  Be sure to use TLD partner code to receive your free copy of our new book.  

Nov. 14-16, 2018

U.S. News & World Report continues to advance its legacy of healthcare reporting, analysis, and industry insights hosting its 6th annual Healthcare of Tomorrow summit, Healthcare of Tomorrow, on November 14-16, 2018, in Washington, D.C. The summit unites the nation’s top healthcare leaders–medical experts, hospital executives, policymakers, insurers, consumer advocates and industry analysts to exchange ideas, share best practices, and set new standards for patient care.

Learn More

On September 26, 2018, Dr. Dale Caldwell, Senior Consultant for TLD Group, presented to our Community of Practice Forum a learning session entitled “Intelligent Influence: The 4 Steps of Highly Successful Leaders and Organizations.” During the webinar Dale presented his ground breaking four-step Intelligent Influence framework which helps people strategically use influence to achieve extraordinary success. Click here to view the webinar.  

The Institute of Coaching is a non-profit organization dedicated to enhancing the integrity and credibility of the field of coaching. By advancing coaching research, education, and practice, the Institute supports professional coaches and others who use coaching skills in their personal and professional lives. The Institute builds a global coaching research community by bringing together leaders in the field to accelerate research progress and disseminate coaching's best practices. At the Institute of Coaching Annual Conference in Boston on September 28-29, 2018, we presented our research via our poster, entitled, “The Influence of Coach Characteristics on Coach Selection and the Relationship between Perceived Similarity and Coaching Outcomes.” Our research revealed how coachees’ perceived similarity with their coach on surface-level (age, gender, race, and ethnicity) and deep-level (values and personality) diversity characteristics influenced their coach selection as well as coaching outcomes. Click here to view our poster, and click here to learn more about our coaching solutions.

TLD Group Senior Consultant Karen O'Donnell, Principal and Executive Coach, Autonomy, LLC & Leadership Development Speaker, delivered a presentation entitled, "Mastering the Art of Non-Verbal Communication" at the MHA Annual Women Leaders in Healthcare Conference on September 27th, 2018. MHA was founded in 1936, and its members include 70 licensed member hospitals, many of which are organized within 29-member health systems, as well as interested individuals and other healthcare stakeholders. MHA serves as the unified voice for Massachusetts hospitals on Beacon Hill and Capitol Hill. Click here to learn more about our leadership development solutions. TLD Group is proud to be a certified women-owned business through the Women’s Business Enterprise National Council (WBENC)

On July 26-28, 2018, we presented a poster session at the 2018 AHA Leadership Summit entitled, “Aligning system-wide service lines to change culture and execute organizational strategies: A collaborative partnership approach.”  Our session explored how, through a focused development effort on collaborative leadership, Catholic Health Initiatives – Texas Division created a new Service Line Leadership Model, where administrative, physician, nurse, and academic leaders partnered at every hospital, service line, and market to execute on their strategy. Click here to view our poster, and here to learn more about our leadership development solutions.



Cross-sector collaboration guides much of our work and that of our clients. We are pleased to share recent success stories from across the health ecosystem. These examples demonstrate the innovative thinking and practical application of health ecosystem leadership and its impact on health outcomes.

Closing the Referral Gap: Maximize the Patient Experience, Care Coordination

HealthPayer Intelligence

Referrals are a key aspect of running a specialty practice, but low referral rates are a common challenge. HealthPayer Intelligence explores how to coordinate care more effectively and a wide range of solutions to make scheduling for patients easier.

Prioritizing community health to achieve health equity

American Hospital Association

Achieving health equity for hospitals, health systems, allied hospital associations, and local and state and national stakeholders requires collaborative prioritization of improving community health. At the American Hospital Association Leadership Summit, Leaders from AHA, UnidosUS, and Sharp HealthCare discussed health equity and shared strategic priorities.

Build a Pipeline of Future Leaders: Tips for Healthcare Organizations

Managed Healthcare Executive

Striving to retain talented millennial employees to build a pipeline for leadership talent and increase diversity, Bon Secours Health System based in Marriottsville, Maryland share their model around talent strategy and development.

Why Collaboration Is the Key to the Future of Improvement

Institute for Healthcare Improvement

At the most recent International Forum on Quality and Safety in Healthcare, IHI’s Health Improvement Alliance Europe member Robert Klaber, MD, discussed the importance and application of collaboration in healthcare.

How Doctors Can Be Better Mentors

Harvard Business Review

A studied approach for physician mentoring incorporates mindfulness. The authors share their approach and the guiding principles they strive to follow: Be available, know your role, try to be objective, and put yourself in their shoes.

Something Powerful

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.


  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.